TO IMPROVE CUSTOMER SERVICE, SPEED DELIVERY, AND ENSURE COMPLIANCE
A new solution for multi-carrier package tracking and proof-of-delivery
Santa Barbara, CA — Precision Software, a division of QAD Inc. (NASDAQ: QADI), and a leading provider of supply chain solutions for transportation and trade, announced today the availability of Precision Package Exception Management, a solution for multi-carrier package tracking and tracing. The new product further extends Precision’s transportation management capabilities by giving organizations a single location for managing package tracking, the ability to see at a glance which shipments are behind on delivery, and a method for electronically recording proof-of-delivery.
By using Precision Package Exception Management, manufacturers, distributors, retailers and logistics service providers can gain visibility to any shipment with real-time carrier status information, eliminating the need to perform ad-hoc searches by individual parcel carrier. In today’s competitive, customer centric marketplace, this not only saves time internally, but also provides a proactive mechanism for early shipment problem detection and resolution – resulting in improved service and enhanced customer satisfaction.
“Package Exception Management provides highly effective multi-carrier visibility for the management of in-transit shipments,” said Paul Murphy, vice president of Product Management for Precision. “While many transportation management and parcel shipping systems provide a single solution to rate and route shipments, they only go so far as to provide a link to the carrier website once the shipment has left the dock. With Precision the entire life-cycle of a shipment – from rating and routing through to the recording and storing of proof-of-delivery – can now be managed within one solution.”
Precision Package Exception Management presents a unique opportunity for differentiation for any shipper through effective shipment management and enhanced levels of customer service. Additionally, the solution supplies and stores the delivery information needed to ensure compliance with invoicing regulations in support of financial reporting requirements, and for improved transportation-related reporting and analysis.
With the release of Package Exception Management, Precision Software is continuing on its path toward delivering technology that enables “visibility and control” to help meet customers’ ever-changing logistics requirements across the enterprise and throughout their supply chain.
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About Precision Software
Established in 1984, Precision Software, a division of QAD Inc., provides industry-leading transportation and global trade management software solutions from a single, integrated platform. The PRECISION suite of products is designed with open architecture allowing for easy integration with leading Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS) and existing legacy solutions to reduce transportation costs, avoid delays at trans-border crossings and mitigate the risks associated with dynamic trading environments. Precision Software’s customers span multiple industries including life sciences, consumer packaged goods, electronics, retail, industrial products, food and beverage, and 3rd party logistics providers. For more information about Precision Software, visit precisionsoftware.com or e-mail email@example.com.
QAD is a leading provider of enterprise applications for global manufacturing companies specializing in automotive, consumer products, electronics, food and beverage, industrial and life science products. QAD applications provide critical functionality for managing manufacturing resources and operations within and beyond the enterprise, enabling global manufacturers to collaborate with their customers, suppliers and partners to make and deliver the right product, at the right cost and at the right time. For more information about QAD, telephone +1 805-566-6000, or visit the QAD Web site at www.qad.com.
“QAD” is a registered trademark of QAD Inc. All other products or company names herein may be trademarks of their respective owners.
Note to Investors:
This press release contains certain forward-looking statements made under the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. A number of risks and uncertainties could cause actual results to differ materially from those in the forward-looking statements. These risks include, but are not limited to, evolving demand for the company’s software products and products that operate with the company’s products; the company’s ability to sustain license and service demand; the company’s ability to leverage changes in technology; the company’s ability to sustain customer renewal rates at current levels; the publication of opinions by industry and financial analysts about the company, its products and technology; the reliability of estimates of transaction and integration costs and benefits; the entry of new competitors or new offerings by existing competitors and the associated announcement of new products and technological advances by them; delays in localizing the company’s products for new or existing markets; the ability to recruit and retain key personnel; delays in sales as a result of lengthy sales cycles; changes in operating expenses, pricing, timing of new product releases, the method of product distribution or product mix; timely and effective integration of newly acquired businesses; general economic conditions; exchange rate fluctuations; and, the global political environment. In addition, revenue and earnings in the enterprise resource planning (ERP) software industry are subject to fluctuations. Software license revenue, in particular, is subject to variability with a significant proportion of revenue earned in the last month of each quarter. Given the high margins associated with license revenue, modest fluctuations can have a substantial impact on net income. Investors should not use any one quarter’s results as a benchmark for future performance. For a more detailed description of the risk factors associated with the company and the industries in which it operates, please refer to the company’s Annual Report on Form 10-K for fiscal 2010 ended January 31, 2010.