Global enterprises understand the importance of meeting and exceeding customer expectations every time. In the shipping industry, delivering products on time and in a cost-effective manner while adhering to local and international regulations is crucial. And an effective global shipping solution that is quick and easy to implement will help your business meet the demands of your customers and grow on an international scale.
There are several factors to consider before you select and implement any shipping solution into your organization. Your ideal solution will highly depend on what industry you work in, what types of product you ship and where the customers you’re shipping to are located. As you shop around for a solution, begin by drawing up a blueprint of your business with a list of shipping requirements based on your company’s unique needs. Start with the documents in your existing shipping software; ask your operations team to map out any existing and future workflows for everyone to see. This will help you identify the specific deliverables you’ll need to prioritize and come to expect from a new software.
Here are some important things to consider as you choose a new shipping solution to implement:
- Deployment Options – Your new shipping solution must be able to support a variety of deployment options, especially if you work on an international scale. Ask if a new provider will be able to support both on-premise and software-as-a-service (SaaS) option, in addition to hybrid options. An effective solution should also span centralized and distributed architecture; as a global enterprise, you’ll have different operations and geographies to cover.
- Integration with Certified Carriers and Services – All software should have the ability to support service oriented architecture and other industry standard connectivity options. As you shop around for a solution, look for systems that can support all major parcel, TL and LTL certified carriers, especially if your business ships on the international level.
- Must Support International Business and Regulations – Global enterprises will want a shipping solution that provides certified, integrated and automated customs clearing in order to meet any regulatory and legal requirements. In addition to supporting international business, your system should also work with all types of currency and should be able to partner with key international and regional carriers for new services certification and support.
- Support and Ease of Personalization – A non-intrusive framework should enable future changes to reporting, trade documents, labels, regulatory changes and more. Look for a software solution with ongoing 24/7, global and multi-lingual support to help you with any problems that might pop up during your operations. A shipping solution should also be flexible enough to incorporate any new changes in standard product functionality, given how the global trade regulations are always changing. You’ll want to be able to update your systems seamlessly and with little to no trouble.
Selecting a shipping software to implement into your business requires a thorough vetting process to ensure you’re choosing an appropriate solution that will add significant value to your organization. A properly functioning shipping software solution can help streamline global trade processes and save time and money for your business. The key is to select the right software that meets all of your functional requirements, but also satisfies any deliverables that were missing with your existing or previous software.
Thoroughly vet all potential providers and check to see if the features on a new software meet all of your requirements. If you’re not satisfied with your current solution, you want to ensure whichever solution you incorporate into your organization will benefit your organization for several years and isn’t just a temporary fix.