E-Commerce 1

SUPERCHARGE YOUR E-COMMERCE DELIVERY PROMISE

 

Turn first time customers into advocates with QAD Precision's e-commerce shipping software. Nobody gives you more carriers, more delivery options, more services and more control. 

E-Commerce Delivery 1

One World, One Supercharged Global Delivery Solution

MAKE SHIPPING YOUR COMPETITIVE ADVANTAGE

Keep your delivery promise and build loyalty with your customers wherever they are with QAD Precision’s integrated e-commerce shipping solution. Our scalable and extensible retail shipping and global delivery solution offers unmatched high speed throughput and reliability. Plus you’ll gain access to QAD Precision’s deep industry experience, unrivaled 24/7 follow the sun support and customer service. Fortune 500 companies, global FMCG enterprises, iconic brands and luxury retailers trust QAD Precision to supercharge their delivery strategy. 

E-Commerce Delivery 2

500+ CARRIERS; 5,500+ GLOBAL SERVICES; MULTILINGUAL & MULTI-CURRENCY; 24/7 FOLLOW THE SUN SUPPORT
Let's see how we can help you.

E-Commerce Delivery 3

Increase Conversions with Flexible, Personalized Deliveries

TURN FIRST TIME BROWSERS INTO REPEAT CUSTOMERS

Turn first time and next time customers into all time advocates with flexible and personalized delivery options, guaranteed delivery dates and clear information. Secure customer loyalty and trust while reducing cart abandonment with every visit to your online store.

  • Fulfill every delivery promise, every time

  • Build trust with accurate, guaranteed delivery dates

  • Convert more customers with flexible delivery options including free shipping, expedited shipping, store pick-up and collection points

  • Increase customer confidence with clear delivery information on product pages as well as checkout page

  • Drive repeat business by enabling customers to consolidate purchases for delivery at a date that suits them

  • Enable customers to reroute deliveries before dispatch

  • Support sustainability, reduce waste and save money by allowing customers to choose minimal packaging

E-Commerce Delivery 5

Build Loyalty with Fully Branded, Store-to-Door, Real-Time Tracking Intelligence

KEEP YOUR CUSTOMER INFORMED, EVERY STEP OF THE WAY

Accurate delivery information is critical to building customer loyalty and repeat business. Leverage store-to-door, real-time intelligent visibility, keeping your customers informed throughout the delivery journey with QAD Precision’s e-commerce shipping solution.

  • Update your customers with mobile and email alerts using real-time data

  • Support on-time delivery by proactively rerouting around weather events or other unforeseen circumstances 

  • Increase customer loyalty by providing accurate and guaranteed delivery dates

  • Amplify web traffic and upsell opportunities with fully branded tracking on your website

  • Showcase new products and offers on fully branded tracking alerts 

  • Harmonize thousands of updates from multiple carriers into clear messages to your customers

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DID YOU KNOW?

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80% OF SHOPPERS WANT FREE RETURNS
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73% SPEND MORE TO GET FREE DELIVERY
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57% OF PEOPLE GLOBALLY SHOP CROSS-BORDER
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56% OF SHOPPERS ACTIVELY TRACK ALL DELIVERIES
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54% CHECK YOUR RETURNS POLICY BEFORE PURCHASE
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43% OF SHOPPERS WANT TO KNOW THE DELIVERY COSTS UPFRONT

E-Commerce Delivery 6

Leverage Flexible, Global Returns

SEAMLESS DOMESTIC AND INTERNATIONAL RETURNS

Offer hassle-free domestic and global returns with QAD Precision's e-commerce returns softwareAllow your customers enjoy the same great service, irrespective of where they are. Ensure all your customers receive flexible, personalized retail returns.

  • Keep your customers happy with effortless domestic and international returns 

  • Reduce cart abandonment with a clear, flexible returns policy

  • Customize returns options, including pick-up services for high value goods, drop-off point, in-store returns and multi carrier returns

  • Reduce costs by leveraging local carriers for returns

  • Save money by encouraging customers to use your preferred carriers and services by including returns labels

  • Build loyalty by always keeping customers informed with status alerts for returns and refunds

E-Commerce Delivery 8

Speak to Your Customers in their Language

LEVERAGE A MULTILINGUAL SOLUTION

Are you grappling with a huge variety of languages, different currencies and date formats? Leverage  global e-commerce shipping software with QAD Precision’s multilingual, multi-currency and multi-date solution to talk to your customers and carriers in their local language.

  • Build confidence by communicating with customers in their language

  • Reduce cart abandonment with local currency pricing

  • Ensure on-time delivery by creating carrier labels and shipping documents in the correct language and format

  • Leverage our global, multilingual, 24/7 support services

Protect Your Online Business from External Fraud

BEAT THE FRAUDSTERS AND REDUCE SHRINKAGE

Protect yourself against fraudulent transactions with QAD Precision’s  global e-commerce shipping software solution.

  • Automatically identify potential fraud before you ship

  • Verify delivery addresses to prevent carrier surcharges and/or potential theft

  • Identify known and suspected criminals by screening against watch lists

  • Leverage flexible screening to suit your business needs

  • Mitigate the risk of sanctions violations by validating the destination country and customer

E-Commerce Delivery 7

Access An Unrivaled Multi Carrier Network

GET THE BEST SERVICE, AT THE BEST PRICE

At QAD Precision, we’ve been building and maintaining relationships with carriers since 1984. With over 5,500 carrier services — and growing —  QAD Precision's global e-commerce shipping solution gives you more options at every point of the delivery journey, in every part of the world. Plus our extensive experience makes it easy to onboard new carriers to keep your delivery costs down. Whether you need parcel, LTL, TL or bike couriers, QAD Precision’s global network has you covered.

  • Delight customers with on-time delivery while controlling costs

  • Ship from anywhere, to anywhere, with our truly global multi carrier network

  • Add the carriers you want, when you want, including domestic, regional and specialist carrier

  • Save money by using local carriers for last mile delivery when shipping internationally

  • Free up staff resources and trust us for hassle-free, ongoing carrier compliance 

  • Access a single point of integration for all carriers

  • Automate carrier compliant labels and transportation documentation

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Further Reading

In-depth information and analysis

Case Study

ELIZABETH ARDEN

See how global beauty products company Elizabeth Arden reduces overtime costs by 25% while experiencing a 25% increase in volume with QAD Precision.

White Paper

E-COMMERCE FOR RETAILERS

The growth of online shopping presents considerable challenges for retailers. Here we offer an in-depth examination of retail e-commerce, including global trends, strategies for cutting costs and the importance of reverse logistics.

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QAD Precision Report

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