Keep your delivery promise and build loyalty with your customers — wherever they are — with QAD Precision’s integrated e-commerce shipping solution. Our scalable and extensible retail shipping and global delivery solution offers unmatched high speed throughput and reliability. Plus you’ll gain access to QAD Precision’s deep industry experience, unrivaled 24/7 follow the sun support and customer service. Fortune 500 companies, global FMCG enterprises, iconic brands and luxury retailers trust QAD Precision to supercharge their delivery strategy. 

Exceed customer expectations. Turn first time customers into all time advocates with flexible and personalized delivery options, guaranteed delivery dates and clear information. Secure customer loyalty and trust while reducing cart abandonment with every visit to your online store.

• Fulfill every delivery promise, every time

• Build trust with accurate, guaranteed delivery dates

• Convert more customers with flexible delivery options including free shipping, expedited shipping, store pick-up and collection points

• Increase customer confidence with clear delivery information on product pages as well as checkout page

• Drive repeat business by enabling customers to consolidate purchases for delivery at a date that suits them

• Enable customers to reroute deliveries before dispatch

• Support sustainability, reduce waste and save money by allowing customers to choose minimal packaging

Accurate delivery information and shipping times are critical to building customer loyalty and repeat business. Customer demands for seamless fulfilment means that the delivery experience is the online shopping experience. Leverage store-to-door, real-time intelligent visibility, keeping your customers informed throughout the delivery journey.

• Update your customers with mobile and email alerts using real-time data for delivery times

• Support on-time delivery by proactively rerouting around weather events or other unforeseen circumstances 

• Increase customer loyalty by providing accurate and guaranteed delivery dates

• Amplify web traffic and upsell opportunities with fully branded tracking on your website

• Showcase new products and offers on fully branded tracking alerts 

• Harmonize thousands of updates from multiple carriers into clear messages to your customers

Offer hassle-free domestic and global returns with QAD Precision's e-commerce returns software. Allow your customers enjoy the same great service, irrespective of where they are. Ensure all your customers receive flexible, personalized retail returns.

• Keep your customers happy with effortless domestic and international returns 

• Reduce cart abandonment with a clear, flexible returns policy

• Customize returns options, including pick-up services for high value goods, drop-off point, in-store returns and multi carrier returns

• Reduce costs by leveraging local carriers for returns

• Save money by encouraging customers to use your preferred carriers and services by including returns labels

• Build loyalty by always keeping customers informed with status alerts for returns and refunds

At QAD Precision, we’ve been building and maintaining relationships with carriers since 1984. With over 5,500 carrier services — and growing —  QAD Precision's global e-commerce shipping solution gives you more options at every point of the delivery journey, in every part of the world. Plus our extensive experience makes it easy to onboard new carriers to keep your delivery costs down. Whether you need parcel, LTL, TL or bike couriers, QAD Precision’s global network has you covered.

• Delight customers with on-time delivery while controlling costs

• Ship from anywhere, to anywhere, with our truly global multi carrier network

• Add the carriers you want, when you want, including domestic, regional and specialist carrier

• Save money by using local carriers for last mile delivery when shipping internationally

• Free up staff resources and trust us for hassle-free, ongoing carrier compliance 

• Access a single point of integration for all carriers

• Automate carrier compliant labels and transportation documentation