Across the world, governments are tackling the coronavirus
Covid-19 outbreak by putting measures in place to reduce potential
exposure to the virus. In this QAD Precision Report, we look at how
carriers are responding.
These are unprecedented times. Across many countries, businesses are
introducing work from home policies where possible. Schools, colleges,
and day care centers are closed. Many restaurants, entertainment
venues, cinemas and shops have shut their doors for the time being.
Concerts, sporting events and large gatherings have been cancelled or postponed.
These measures impact the way we do business. However, it is
important to first note that shipping goods via package is low risk.
The World Health Organization has stated it is unlikely that infected
persons can contaminate packages and transmit Covid-19 this way. The
WHO has answered this and other questions on transmission and
protective measures. You can read the WHO Q&A on Covid-19 here.
In this special QAD Precision Report we look at how carriers are
responding to Covid-19 and what this means for shippers. Please note:
this information is correct at the time of publishing. However, the
situation remains fluid and changes are possible in the coming days.
Currently, UPS is operating delivery services except where government
restrictions do not make this possible. Office based staff are working
from home where possible. You can read the UPS statement here.
FedEx has stated that the company is currently operating to and
within areas impacted by Covid-19 as much as conditions and
restrictions make this possible. FedEx also stated that work and
travel restrictions may impact delivery times. As a result, the
carrier is adjusting delivery commitments for certain areas. You can
read more here.
In a statement, Deutsche Post DHL Group said that business operations
are being adapted to mitigate potential impact of Covid-19.
Furthermore, pandemic scenarios have been a part of the company’s
ongoing risk planning. Updates to operation are being done on a
country-by-country basis. You can read the full statement here.
From 10 February 2020, the United States Postal Service temporarily
suspended delivery guarantees on Priority Mail Express International
heading to China and Hong Kong. However, US domestic deliveries are
largely unaffected. According to the USPS, the Covid-19 crisis has
only caused minor operational impacts in the United States. You can
read the USPS statement here.
The USPS is also tracking international service disruptions. You can
see how various countries are impacted here.
DPD is maintaining deliveries where possible. However, the carrier
notes that within certain countries, such as Italy, Spain and France,
delays are likely. In addition, collection and delivery services are
following local guidelines. For example, in Ireland, DPD has
temporarily suspended collections from depots. Furthermore, drivers
will not be able to hand scanners to recipients in order to maintain
social distancing. You can read the DPD Group statement here.
You will find DPD Ireland’s statement here.
In a statement, DSV Panalpina Group CEO, Jens Bjørn Andersen, has
promised to keep customers’ supply chains moving. The company noted
that some disruption is unavoidable. However, DSV Panalpina also
stated that given the company’s size, they are in a position to
acquire additional capacity to mitigate difficulties. You can read
To maintain social distancing, Canada Post will not require
signatures for deliveries. You will find updates from Canada Post here as
well as delivery service updates here.
Purolator Shipping Centres are currently open. However, the carrier
recommends using digital shipping options where possible. Furthermore,
Purolator will no longer require a written signature to release
packages. You can read more about this here and
well as track service updates here.
In the UK, Royal Mail will no longer allow customers to touch
hand-held devices in order to capture signatures. Instead, postal
workers will log the name of recipients. Royal Mail is continuing to
operate internationally. However, delays are expected in certain
European countries. You can track international updates from Royal
Ireland’s postal service, An Post, is currently working as normal
across the country. Like many other carriers and postal operators, An
Post will not be passing scanners to customers to capture signatures.
Postal workers will sign on behalf of the customer in their presence.
You can read more here.
Please click on the links below to see Covid-19 statements from a
variety of other carriers, logistics companies and postal service providers.
New Zealand Post
QAD Precision, a division of QAD Inc., provides industry-leading global
trade compliance, and multi carrier transportation
execution solutions from a single, integrated platform. An
ISO-certified company, QAD Precision assists companies to streamline
and transportation operations, optimize deliveries, and increase
logistics ROI. QAD Precision’s scalable and extensible solution easily
integrates with existing ERP and WMS solutions. Industry leaders in
every region of the world rely on QAD Precision’s global support
centers to leverage thousands of carrier services and manage millions
of global trade and shipping transactions every day. For more
information about QAD Precision, visit www.qadprecision.com.