Companies that work across multiple geographies around the world
have complicated logistics. In this QAD Precision Report we look at
how multi carrier shipping software helps global enterprises to
control shipping costs and improve customer service.
When a company works across multiple countries and locations,
logistics can become very complicated. In order to meet customer
demands for on-time delivery, many companies partner with a single
global carrier. If centrally managed, this has its advantages,
including volume discounts.
Far more likely is that each region or office negotiates its own
contract with a carrier or carriers. Each carrier will have its own
rules, pricing structure, labeling requirements and so forth.
As a result, shipping data will be spread across multiple systems.
Without centralized control and standardized transportation
procedures, shipping costs are difficult to track.
Furthermore, the customer service experience may be completely
different depending on where the customer is located. In order to
access the best shipping rates, whether shipping internationally or
domestically, global companies should consider a multi carrier
This allows a company access to a global network of multiple
carriers. In addition, companies can leverage specialized carriers,
where needed. Furthermore, with multi carrier shipping, enterprises
have more options when capacity is tight.
Here we outline 4 benefits of multi
carrier shipping software for global manufacturers.
Greater Visibility and Control
Global enterprises using multi carrier shipping software can track
every package, with any carrier, from a centralized portal. This
includes tracking information for both inbound and outbound shipments,
across different modes of transport, whether domestic or
international. This maximizes visibility. Logistics managers can see
what is happening with all shipments at a glance.
Furthermore, multi carrier shipping solutions with exception alerts
will inform staff if a delivery is at risk of missing its delivery
deadline. As a result, personnel can take proactive measures to
Greater visibility increases customer satisfaction and a company’s
reputation. Poor communication around delivery is frustrating for your
customers. This is particularly so if your customer’s customer is left waiting.
Get the Best Rates and Service Levels
A multi carrier shipping platform allows companies to save time and
money. Instead of relying on a single carrier, logistics managers can
quickly compare carriers to get the lowest rate to meet the delivery deadline.
Even if a company is only using two or three carriers in the multi
carrier solution, this still saves money. The solution can also shop
between different carrier services. This way a company can save money.
For example, by choosing a ground service that will meet the delivery
date, instead of an expedited and more expensive air service.
This process can be automated. The system will automatically route
parcels to the lowest cost carrier that can meet the delivery deadline.
Getting your goods from A to B requires a lot more than printing a
shipping label. International shipments in particular require a ton of
documentation. Without this, your goods are likely to be held up in customs.
Companies can automate documentation production with multi carrier
shipping solutions to streamline the shipping process.
When an organization can standardize their shipping processes it
becomes significantly easier to manage carriers and control costs.
Companies have a much greater understanding of their transportation
costs. This allows them to cut unnecessary freight costs and maverick spending.
Organizations with standard and repeatable processes can create
global shipping plans. This in turn unlocks logistics ROI. Every cent
spent on transportation benefits the bottom line.
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HOW PACKAGE CONSOLIDATION WORKS
MINUTE EXPLAINER: WHAT IS MULTI CARRIER SHIPPING SOFTWARE?
EXECUTION: DIFFERENCES BETWEEN THE EU AND US