Improve Customer Experience
Problems with customs, damaged packages and unforeseen carrier complications can cause delays that result in late deliveries. PRECISION captures all shipment status messages and automatically alerts you when there are deviations from the expected shipping plan. This provides insight so that action can be taken to resolve problem shipments.
Normalize Shipment Status Messages Across All Carriers
Managing multiple carriers in multiple world regions creates disparate tracking processes. PRECISION allows you to uniformly manage multiple carriers by harmonizing shipping statuses and by following your delivery commitment rules.
Capture Proof of Delivery
Various revenue recognition rules require confirmation of delivery by the ship to customer. PRECISION automatically updates the delivery status from all carriers and systematically integrates with your enterprise financial system.